About Us
Express Accelerator is a privacy technology company headquartered overseas, established in 2020. Our mission is to enable every internet user around the world to access the web securely, freely, and at high speeds. Since our inception, Express Accelerator has delivered reliable acceleration services to over 8 million users.
Our Mission
Make secure internet access attainable. Express Accelerator aims to eliminate internet interference, protect user privacy, and accelerate internet connections through leading encryption technology and a global infrastructure, allowing everyone to freely explore the digital world.
Our Vision
To become the most trusted brand in internet privacy protection globally. Express Accelerator is building an internet where privacy is not a luxury but a fundamental right. We believe that technology should serve people, not surveil them.
Core Values
- User First
- Transparency and Trust
- Technology Driven
- Global Perspective
Proprietary SmartRoute Intelligent Routing Engine
Express Accelerator’s SmartRoute engine analyzes global nodes' latency, load, and packet loss rates in real-time to dynamically calculate the optimal routing path for each user. This technology reduces average connection latency by 40% and raises connection success rates to 99.8%. The engine updates the global network status every 5 seconds, ensuring the best path is always selected.
Next-Generation Obfuscation Technology
Express Accelerator’s R&D team has developed unique traffic obfuscation technology that disguises accelerator packets as regular HTTPS traffic. This technique, combining TLS 1.3 fingerprint simulation and random padding, makes deep packet inspection systems unable to recognize accelerator traffic. In tests conducted under strict network conditions, the obfuscation mode achieved a connection success rate of over 97%.
Security Audits and Bug Bounty Program
Express Accelerator conducts at least two comprehensive security audits annually, carried out by independent third-party firms. Additionally, we operate a public bug bounty program, inviting global security researchers to test Express Accelerator's products. To date, over 200 security researchers have participated in our bounty program, helping to fix more than 50 potential security issues.
Open Source and Transparency
Express Accelerator is committed to technological transparency; the core encryption library and key components of the acceleration client are open-sourced on GitHub. Anyone can review our code and verify our security claims. Contributors from the open-source community have helped us identify and fix multiple code optimization opportunities, improving client performance by 15%.
Global Data Center Partnership Network
Express Accelerator has established partnerships with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, network, and cooling systems.
Localized Service Teams
Express Accelerator’s customer service and technical support teams are spread across various time zones, providing multilingual services in Chinese, English, Japanese, and more. Users in different regions can receive timely localized support. Our average ticket resolution time is 4 hours, with customer satisfaction consistently above 96%.
Compliance and Data Sovereignty
Express Accelerator operates in jurisdictions that are friendly to privacy and is not subject to the oversight of the Five Eyes/Nine Eyes/Fourteen Eyes alliance. We strictly adhere to international data protection regulations such as GDPR, ensuring users' data receive the highest standard of legal protection. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Express Accelerator actively participates in philanthropic activities promoting global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists, supporting freedom of speech and information transparency. Express Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to a safer and freer internet.